Statuses get lost
“What's happening with my car?” — and the manager runs to the workshop to ask. Customers call because they can't see the process.
Closed beta · onboarding pilot shops
The operating system for your auto service
Vector digitises the entire repair workflow — from the moment a car arrives to payment and service history. Transparent for customers. Effortless for the team. Under the owner's control.
For repair shops · tuning studios · detailing
Sound familiar?
The shop works hard. The process lives in messengers, notebooks and heads
Classic CRMs keep records. Vector runs the repair process itself — and makes it transparent for everyone involved.
Customers don't understand the bill
Line items without explanations breed mistrust, disputes and lost customers.
Vehicle history disappears
Paper, spreadsheets and a mechanic's memory. A year later nobody can say what was done to the car, or why.
How it works
One process — from the gate to the service history
Your team does the work. Vector updates statuses, keeps the timeline and keeps the customer informed.
Car arrives
Customer and car are in the system in a minute. VIN lookup prefills the data.
Work order
Diagnostics, inspection, repair or custom work — one structure covers it all.
Diagnostics
Checklists with photos. Every item rated: OK, monitor, recommended, critical.
Parts & labour
VIN-based TecDoc search, warehouse reservation, labour lines into the estimate.
Customer approval
The customer approves each line — in the app, by phone or in person. Everything is recorded.
Repair
Mechanics see their tasks, mark them done, attach photos. Statuses update automatically.
Invoice & payment
The invoice is built from approved lines. Pay online via LiqPay or WayForPay — or at the desk.
History saved
Every repair stays in the vehicle's history — with photos, explanations and prices.
Everything in one system
Replaces the notebook, the spreadsheet and half the phone calls
Six modules that cover a shop's daily work — without ERP-grade complexity.
Work orders
A work order → work group → line structure that fits repair, tuning and detailing.
Diagnostics & inspections
Checklist templates, four condition statuses, wear percentage, photo evidence.
Approvals
Line-level customer approvals. Every decision recorded with source, time and author.
Parts & warehouse
VIN-based TecDoc search and a simple warehouse tied to work orders.
Invoices & payments
Estimates, discounts, partial payments. Online via LiqPay and WayForPay.
AI explanations
Customer-friendly repair explanations — AI-written, reviewed by your shop.
The customer app
Your customers watch the repair live
The Vector mobile app shows car owners what's happening, why it's needed and what it costs.
- A real-time repair tracker
- Approvals and payment from the phone
- The car's full service history
Integrations
Works with what you already use
TecDocLiqPayWayForPayTelegramWhatsAppSMS
Become one of the first shops on Vector
We're opening access in stages — to pilot repair shops, tuning and detailing studios. Pilot shops shape where the product goes.
Apply for access