Statuses get lost
“What's happening with my car?” — and the manager runs to the workshop to ask. Customers call because they can't see the process.
First month free · no card required
Shop software that runs the repair, not just the records
Vector CRM is the operating system for repair shops, tuning studios and detailing centres: from the moment a car arrives to payment and service history. Transparent for customers. Effortless for the team. Under the owner's control.
30 days free · no card required · cancel any time
For repair shops · tuning studios · detailing
Sound familiar?
The shop works hard. The process lives in messengers, notebooks and heads
Most CRMs for repair shops keep records. Vector CRM also runs the repair process itself — and makes it transparent for everyone involved.
Customers don't understand the bill
Line items without explanations breed mistrust, disputes and lost customers.
Vehicle history disappears
Paper, spreadsheets and a mechanic's memory. A year later nobody can say what was done to the car, or why.
How it works
One process — from the gate to the service history
Your team does the work. Vector updates statuses, keeps the timeline and keeps the customer informed.
Car arrives
Customer and car are in the system in a minute. VIN lookup prefills the data.
Work order
Diagnostics, inspection, repair or custom work — one structure covers it all.
Diagnostics
Checklists with photos. Every item rated: OK, monitor, recommended, critical.
Parts & labour
VIN-based TecDoc search, warehouse reservation, labour lines into the estimate.
Customer approval
The customer approves each line — in the app, by phone or in person. Everything is recorded.
Repair
Mechanics see their tasks, mark them done, attach photos. Statuses update automatically.
Invoice & payment
The invoice is built from approved lines. Pay online via LiqPay or WayForPay — or at the desk.
History saved
Every repair stays in the vehicle's history — with photos, explanations and prices.
Everything in one system
What Vector auto repair shop software does
Seven modules that cover a shop's daily work and replace the notebook, the spreadsheet and half the phone calls — without ERP-grade complexity.
Work orders
A work order → work group → line structure that fits repair, tuning and detailing.
Diagnostics & inspections
Checklist templates, four condition statuses, wear percentage, photo evidence.
Approvals
Line-level customer approvals. Every decision recorded with source, time and author.
Parts & warehouse
VIN-based TecDoc search and a simple warehouse tied to work orders.
Invoices & payments
Estimates, discounts, partial payments. Online via LiqPay and WayForPay.
Finances & cash accounts
Balances across cash desks and bank accounts, income and expenses per period, customer receivables and supplier debts.
Vehicle history
Every visit, defect and photo stays on the vehicle record — even if the car was serviced at another Vector shop.
How the shop software worksWhat Vector CRM costs — from $99 per location
The customer app
Your customers watch the repair live
The Vector mobile app shows car owners what's happening, why it's needed and what it costs.
- A real-time repair tracker
- Approvals and payment from the phone
- The car's full service history
The car owner app is free to download:
Integrations
Works with what you already use
TecDocLiqPayWayForPayTelegramWhatsAppSMS
Switching
We'll move your data — from any system
You don't have to start from an empty base. We migrate customers, vehicles, services, stock levels and service history from your current CRM — or straight from Excel sheets and CSV exports.
From any CRM
We work with exports from 1C and other shop-management systems. We agree the format up front and adapt to whatever your system can export.
Or plain Excel
No system at all? Send the spreadsheets — even raw ones, with inconsistent column names across several sheets. We map them onto Vector's structure.
You check before go-live
We load the migrated data into your account and show it to you first. Go-live happens only once you've confirmed everything is there.
Questions & answers
What shops ask first
What kind of shops is Vector for?
Repair shops, tuning studios and detailing centres. The work-order model is the same for diagnostics, scheduled servicing and repair, and the “custom work” type exists precisely for non-standard projects that don't fit a service catalogue.
How is Vector different from other shop software?
Three things. The customer approves each line separately rather than the whole order in one tap. Defects are logged with photos and a wear level, so a recommendation reads as evidence rather than an attempt to pad the job. And the customer has their own app showing the repair as it happens — most shop systems stop at an SMS.
How long does setup take?
Initial configuration takes 10–20 minutes, depending on how many locations you run and how much data you have. Most of it is set once. Migrating data from your old system is on us, and we only go live once you have confirmed nothing is missing.
What should we have ready before setting up?
Your company details, a good-quality logo, bank details, the shop's address and contacts, your opening hours and your labour-hour rate. If you plan to take online payments, your LiqPay connection details as well.
Will the team need training?
Everyone sees only what their role allows, so nobody has to learn everything. Mechanics get their own mode with a list of their jobs — start, finish, attach a photo; the service advisor works with the scheduler and the orders. Roles can be shaped to match how your shop is actually organised.
Try Vector in your own shop
Signing up takes a minute. The first month is free, with every feature and no card. If you would rather see the system on your own workflows first, book a demo.
Start free30 days free, no card required